Hugo complete

complete

This is our healthcare engineering solution designed for both smaller medical device manufacturers and those looking to complement larger brands.

We call it 'complete' because it covers everything you should need to support your healthcare device in the UK for a fixed monthly fee.

We understand every manufacturer and every device needs specialist and tailored support.

Let us know your requirements and we'll find your complete solution.

Prices Start at £2,200.00 per month

N.B. There is a minimum contract term of 24 months.

As an example, this is what's typically included:

  • Service / Repair time of 12 full hours
  • Storage up to 1.5 cubic metres
  • Reporting (standard)
  • Warehousing & Logistics (includes basic cleaning)
  • Workbench/Test Area as required (not dedicated)
  • Nominated Technical Lead
  • Nominated Account Manager
  • Insurance (additional if specialist requirements)

And what's not (but easily added):

  • Spare Parts (cost & supply of)
  • Engineer Training Time
  • Carriage / Courier Costs
  • Packaging Materials
  • Field Based Maintenance

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